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See Kai Run Help Center

<p>Our <a href="https://seekairun.com/shipping-information/">shipping page</a> has the most complete information about our shipping policy.</p>

Our shipping page has the most complete information about our shipping policy.

What is your shipping policy?

Shipping

What is your return policy?

Initiating a Return

Can I exchange my merchandise for another item?

Does See Kai Run price match other retailers?

Do you offer price adjustments for discounted items?

How long will it take for a credit to appear on my billing statement once I return merchandise?

What does Final Sale mean?

Return and Exchange Policy

My Account

Caring for Shoes

How can I track my order?

What are my shipping options, rates and delivery timing?

Sizing

How does See Kai Run Footwear ensure a comfortable fit for my child's feet?

Can I place an order outside of the United States?

How can I check if my order has been shipped?

When can I expect my order to arrive?

Orders

What Is Kai's Rewards?

How Do I Join?

How Can I Earn Points?

How Do I Redeem My Points?

Can I Use A Sale Coupon Code On Top Of My Rewards Coupon?

How Do I View My Point Balance?

How Much Are Points Worth?

How Long Does It Take For Points To Appear In My Account?

What If I Forgot To Redeem My Points?

What If I Am A Loyal Customer And Already Have An Account With See Kai Run?

What If I Have Two See Kai Run Accounts, Can I Combine Points?

Can Rewards Points Expire?

Rewards Program

Are See Kai Run shoes made from genuine leather?

My child has smelly feet, what can I do about that?

SKR Safety and Policy Standards

Our Shoes

Who Is Kai?

About See Kai Run

Mailing List

Is it safe to order online?

Security

Does See Kai Run accept submissions for casting calls?

Photography

What is your shipping policy?Updated 9 months ago