Please see our return policy page for details. We accept returns within 45 days of the date of purchase for a full refund, less shipping charges, gift boxes and promotional discounts. Shipping charges are not eligible for price adjustments. See Kai
To initiate a return, you will need to fill out a return form (located on the back of your original order form included in your shipment) and include this page with the shoes in your shipment back to us. Replacement copies of the return form are
If you need to exchange your purchase for another size, we offer one click exchanges through our Returns Portal. Please Note: You can only initiate a direct exchange if you have an account and checkout while signed in.Please visit our Returns/Exchang
Unfortunately, we do not price match at this time.
No, unfortunately we do not. Discounts are only available during limited promotional periods. To be the first to hear about discounts and promotions, please sign up for our newsletter and join us on our Facebook page.
If you chose our Free Return Option with Happy Returns, you will receive your refund right when the QR code is scanned at the drop box location of your choice. If you chose Print pre-paid UPS return shipping label option we ask for 30 days after See
Styles marked Final Sale are items which cannot be returned for refund or exchange.