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See Kai Run Help Center logo

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Return and Exchange Policy

7 articles


What is your return policy?

Please see our return policy page for details. We accept returns within 45 days of the date of purchase for a full refund, less shipping charges, gift boxes and promotional discounts. Shipping charges are not eligible for price adjustments. See Kai

Initiating a Return

To initiate a return, you will need to fill out a return form (located on the back of your original order form included in your shipment) and include this page with the shoes in your shipment back to us. Replacement copies of the return form are

Can I exchange my merchandise for another item?

We do not offer direct exchanges at this time. To receive your items as quickly as possible, place a new order on for the product that you want. Next, return the original (unused and in new condition) item to us. Please include the new

Does See Kai Run price match other retailers?

Unfortunately, we do not price match at this time.

Do you offer price adjustments for discounted items?

No, unfortunately we do not. Discounts are only available during limited promotional periods. To be the first to hear about discounts and promotions, please sign up for our newsletter and join us on our Facebook page.

How long will it take for a credit to appear on my billing statement once I return merchandise?

If you chose our Free Return Option with Happy Returns, you will receive your refund right when the QR code is scanned at the drop box location of your choice. If you chose Print pre-paid UPS return shipping label option we ask for 30 days after See

What does Final Sale mean?

Styles marked Final Sale are items which cannot be returned for refund or exchange.